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Privacy Notice

At Black Sluice Internal Drainage Board, we’re committed to protecting and respecting your privacy.

This Notice explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Notice from time to time so please check occasionally to ensure that you’re happy with any changes.

If you have any questions regarding this Notice and our privacy practices you can contact us using the details above.

Who are we?

The Black Sluice Internal Drainage Board is an authority set up to control water levels and reduce the risk of flooding within the Board's area. It operates 34 pumping stations and maintains 500 miles of watercourses within its area and has a policy of undertaking this work with regard to protecting and enhancing the environmental features in these watercourses.

Public Bodies dealing with drainage matters have a long history which stretches back to 1252, but most IDBs today were established by National Government following the passing of the Land Drainage Act 1930. The activities and responsibilities of the Boards are controlled by this and subsequent Land Drainage Acts, and other subordinate legislation.

How do we collect information from you?

In most cases information will be collected from you directly but the Board may, from time to time, use powers included in law to require information of others. The legal basis for obtaining this information will be assured and we will tell you how we obtained your personal information.

What type of information is collected from you?

The personal information we collect might include your name, contact details and details of any land you either own or occupy. If you make a payment to us using a card your card information is not held by us, it is collected by, or transmitted directly to in case of a phone payment, our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. Cards details are never recorded or stored by Black Sluice IDB.

How is your information used?

We may use your information to:

  1. Carryout Drainage Board Functions as per the Land Drainage Act 1991.
  2. Process applications in relation to the Board’s Byelaws.
  3. Process applications on behalf of Lincolnshire County Council, the lead local flood authority, under Section 23 of the Land Drainage Act 1991.
  4. Carry out our obligations arising from any contracts entered into by you and us.
  5. Process a job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell, rent or share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us using the details above.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected.

Non-sensitive details (your email address etc.) transmitted normally over the Internet, can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Review of this Notice

We keep this Notice under regular review. This Notice was last updated in April 2018.